Below is hopefully all the information you need to enable you to place an order with us, but if you have any questions at all, please do not hesitate to ASK
UK MAINLAND ORDERS
UK Mainland orders are usually sent via Royal Mail's Recorded Delivery service. Simply add your selected items to your shopping cart and choose UNITED KINGDOM from the "Shipping to" drop down menu and then click the "Update Total" button to add the postage cost. Then click the "Checkout" button which will automatically transfer you to the secure Paypal website.
Once at Paypal, to view your entire order, including the postage cost, click on the blue arrow, centred towards the top of the page to expand your invoice.
If you don't have a Paypal account, click on the blue "continue" button and then enter your Billing Information and pay as directed. You should receive a receipt for your payment to LONDON MUMMY from Paypal via email, within a few minutes of the payment being made.
IMPORTANT NOTE: WE WILL AUTOMATICALLY POST YOUR ORDER TO YOUR BILLING ADDRESS. IF YOU WOULD LIKE US TO DELIVER TO AN ALTERNATIVE ADDRESS, PLEASE LET US KNOW ASAP.
OVERSEAS ORDERS
After numerous requests, we are delighted to offer overseas delivery. At the current time the functionality of the website does not enable us calculate correct shipping costs for overseas orders individually, as cost depends on weight and value of each order and we want to offer you the best value for money.
Overseas orders are usually sent via Royal Mail's Airmail International Signed For service which is a Tracked and Insured Service - in this case a signature will be required upon receipt.
Smaller items may be sent by Royal Mail's regular Air Mail service which is more cost effective for you if you only want smaller items with a value of less than £35.00.
We therefore offer two ordering options:
OPTION ONE
If you would prefer to know the precise shipping cost before placing your order, please EMAIL US your requirements and location and we will send you an exact shipping quote for the items you require. If you are happy with your shipping quote and wish to proceed, we shall then send you a Paypal invoice for your order via email which will include the quoted shipping cost for your location. Payment can then be made via Paypal.
OPTION TWO
Add your chosen items to your shopping cart and select EVERYWHERE ELSE from the "Shipping to" drop down menu and then click the "Update Total" button. THE SHIPPING COST WILL NOT BE ADDED AT THIS STAGE - YOU WILL RECEIVE A SEPARATE INVOICE FOR THIS. Then click the "Checkout" button which will automatically transfer you to the secure Paypal website.
Once at Paypal, to view your entire order, BUT EXCLUDING the shipping cost, click on the blue arrow, centred towards the top of the page to expand your invoice.
If you don't have a Paypal account, click on the blue "continue" button and then enter your Billing Information and pay as directed. You should receive a receipt for your payment to LONDON MUMMY from Paypal via email, within a few minutes of the payment being made.
We will then send you the additional invoice for your shipping cost, usually wthin 12 hours, depending on the time here in the UK when we receive your order.
PLEASE NOTE: WE ARE NOT ABLE TO DESPATCH ANY ORDERS UNTIL THE SHIPPING INVOICE HAS BEEN PAID.